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Returns & Exchanges
Due to the nature of our products, we cannot accept returns on alcohol. However, if your order arrives damaged or incorrect, we are committed to making it right through a refund or replacement.
1
Inspect Your Order
Examine your package immediately upon delivery for any signs of leakage or breakage.
2
Document Damage
Take clear photos of any damaged items and the shipping box with the label visible.
3
Contact Support
Email our team within 48 hours of delivery with your order number and photo evidence.
4
Resolution
Once approved, we will issue a credit to your original payment method or ship a replacement at no cost.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing